Staffing Coordinator

Posted: March 16, 2023 Location: Newburgh Department: PCA Division Job Type: Non-Clinical

Job Description

Always Compassionate Home Care provides the highest quality of community home-based services, combined with exceptional compassion and innovation to enhance each patient’s quality of life. By bringing together several of the top home health agencies in the state, we have become one of New York’s leading providers with strategically placed offices that serve thousands of clients every day.

Responsibilities:

Always Compassionate Home Care is seeking a Staffing Coordinator to work with our coordination team. This team’s primary responsibility is to work directly with our caregivers to ensure they are providing our clients with the compassionate care our clients deserve. Coordinators focus on delivery of care through scheduling and continuous communication with our PCA/HHA Division.

*HOME CARE EXPERIENCE A MUST*

Qualifications:

Working knowledge of NYS DOH Health Care operations. Excellent organizational and time-management skills
At least 3-5 years of experience in a Home Care setting
Great communication and interpersonal skills
Attention to detail with problem solving skills
Strong customer service background
Documentation of daily staff/call log

Requirements:

Staff personnel according to home care patient’s schedules and medications
Collaborate with recruitment department regarding hiring nurses from difficult to serve geographical areas
Documents and reports to Supervisor when there is a change in client status, change in service requirement, change in aide assigned to case, client, nurse incidents, and complaints.
Ability to use time efficiently
Ability to work in a fast-paced environment and demonstrated ability to multi-task
Technically savvy – proficient in use of smartphones, tablets, laptops, and other devices
Exceptional communication skills – demonstrated ability to communicate and follow-up in a timely manner
Partners with recruiters and intake coordinators to ensure immediate and effective care coverage
Maintains a daily call log
Communicate all relevant information to nurses and homecare clients
Follows up with clients, and families regarding schedule changes, service issues, etc.
On call after hours required (Weekdays and Weekend)
Bachelor’s degree preferred

Benefits:

401(k)
Health Insurance
Dental/Vision
Aflac
Paid time off

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Always Compassionate Home Care provides equal opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other non-merit based factors protected federal, state, or local law. All employment related decisions are based solely on relevant criteria including experience and suitability. If you require assistance to fill out this application form or during any phase of the job application process, please notify the person who gave you this form or Always Compassionate Home Care’s Human Resources Department and every reasonable effort will be made to accommodate your needs in a timely manner in accordance with federal, state, and/or local law.