Frequently Asked Questions

Who is Always Compassionate Home Care?

Always Compassionate Home Care (ACHC) is an accredited, licensed home care service agency (LHCSA) that is focused on making the highest quality of health care available in the comfort of your home. From light help around the house to round-the-clock attention, we provide better, kinder care every step of the way.

What makes ACHC different from competitors?

At ACHC, we offer a wide portfolio of services that a lot of other agencies do not; this helps patients receive seamless services from one source. Our services include home health aides, home infusion, clinical, pediatric nursing and home-based physical therapy.

What is home health care?

Home health care provides health care services in your home. Our team will work with you and your family as well as with your doctor to help you after surgery, an illness or injury. Your home health care staff will help you become self-sufficient and independent.

Is there a difference between home health care and home care?

Home care typically offers non-clinical services, such as emotional support and personal care help, while home health care provides skilled medical care ranging from occupational therapy to post-operation medical aftercare.

What services do you provide?

  • Home Companion Care
  • Home Health Aide Services
  • Pediatric Nursing
  • Private Duty Nursing
  • Home Infusion
  • Post-Operative Care
  • Rehabilitation
  • Live-In Care
  • Short-Term Care

What do these services mean?

Home Companion Care – Home companions who offer emotional support and personal care help (e.g., homemaking, errand services and meal preparation)

Home Health Aide Services – Personal, at-home help for assistance with bathing, dressing, toileting, and meal preparation

Pediatric Nursing – Nurses and aides who specialize in caring for children with complex, high-tech medical needs

Private Duty Nursing – Long-term, skilled home nursing care for patients with complex care needs (e.g., ALS, MS)

Home Infusion – IV nurses who are specially trained to administer medications intravenously through a needle or catheter in the comfort of the patient’s home

Post-Operative Care – Skilled nursing, therapy, personal or companion care at home following surgery

Rehabilitation – Healthcare and therapy services to help regain function lost through disease or injury

Live in Care – Home companions who offer emotional support and personal care help (e.g., homemaking, errand services and meal preparation)

Short-Term Care – Goal-oriented medical aftercare following a surgery, illness, or other recoverable condition

Do you accept insurance?

Yes! Click here to find out if we accept your insurance.

What types of home health care staff do you employ?

We employ registered and licensed practical nurses, home health aides and companions, as well as physical, occupational and speech therapists.

How does ACHC choose and train its home health care staff?

Our recruiters fully screen each candidate before they are hired by ACHC. After being hired, our home health care staff are fully trained to assure that they are fully capable of taking care of you or your family member.

Is home health care only for the elderly?

No! We provide support for people of all ages who require home care services. If your child requires care, you can learn more about our Pediatric Nursing division here.

What is the process that is used to start home health care services?

  1. Comprehensive home evaluation
  2. Team Assignment
  3. Care plan development
  4. Monitoring 24/7 through our patient portal

What makes post-operative care in the home more beneficial than using an outpatient facility?

Post-operative care would take place in your home where patients feel more comfortable, while being cared for based upon their unique needs. An outpatient facility would be a location that the patient would need to travel to in order to receive proper care. Being taken care of in your home is more convenient and puts less pressure on the patient typically.